About Us
StampsFirst.com is the online division of Universal Rubber Stamp Mfg. We have been producing high quality marking devices since 1979. Our commitment to you as our customer is to bring you the very best in selection and quality, and to make your ordering experience easy and hassle-free. Our customer service hours are 9:00am to 4:00pm Monday thru Friday, pacific time. Call us toll free at 1-800-527-0007 or write to us online at info@stampsfirst.com.
About Our Stamps
We manufacture several types of stamps:
* Regular rubber stamps - For use with ink pads
* Red rubber stamps - For use with permanent (non water-based inks)
* Printy self-inking stamps -
* MaxLight Pre-ink stamps -
* Quick-Dry Pre-ink stamps -
* Daters -
* Signature stamps -
* Line numbering stamps -
* Automatic line numbering stamps -
Do you stand behind your products?
Can you make a stamp using my artwork/signature/custom designs?
My design/copy/artwork is proprietary or confidential. How will you protect my design?
How can I tell if my art will look good on a stamp?
How should I scan my art?
Can the actual size of my image be enlarged?
Can you resize my image to fit a certain size?
Are your self-inking stamps re-inkable?
How do I re-ink my Printy self-inking stamp I purchased from you?
How do I re-ink my SoftStroke Pre-Ink stamp I purchased from you?
How can I get the best looking signature stamp?
How can I get the most out of my ink pad?
Is it possible to clean my stamp pad?
What is the best way to submit my camera ready art?
What file formats work best?
What file formats won't work?
Can you accept MS-Word files?
Can you accept Adobe Acrobat files?
How should I save my file as a JPEG?
How should I save my file as a TIFF?
How big of a file can you accept?
I don't have a scanner. Can I fax my art?
I don't have a scanner or a fax machine. Can I send my art through regular mail?
I don't have a credit card. Can I still order through your web site?
What forms of payment do you accept?
My company wants to issue a purchase order for our stamps. Can you invoice me?
I want to order several identical stamps. Can you offer a discount?
I want to order several non-identical stamps. Can you offer a discount?
My stamp impression has to fit within an exact area. Can you make the stamp the right size to fit?
I want to design and resell my own custom line of stamps. Can you help?
I ordered stamps from you in the past. Do you keep my order on file so I can re-order more stamps with the same design?
I don't see the font I want on your web site? Do you have others?
I have a custom font I want you to use. Can I send it to you?
I didn't specify a font with my order. What font will you use?
Can you match the font used on my submission?
Can you send me a proof before proceeding with my order?
Can you send me camera ready art of my stamp?
Can I email my credit card information to you?
About Our Website
My ISP doesn't have cookies. Can I still order through your website?
Why does your site require cookies?
What information about me do you keep in your cookie?
Aren't cookies an invasion of my privacy?
Do I have to register to place an order through your website?
I'm having problems with your website. What should I do?
I registered but never received my password - how will it be sent to me?
Why do I need a password to order through your website?
I placed an order through your website. Why didn't I receive an email confirmation?
How do you protect my personal information?
Do you sell, lease or otherwise share my information with any third parties?
About Shipping
What are the shipping costs for my order?
How long will it take for my order to arrive?
Can you ship overseas/internationally?
Can you charge my FedEx account number for my shipment?
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